Solar Installation During Covid-19
Renu’s Process for Solar Installation During COVID-19
We are committed to continuing solar installation during COVID-19 while practicing CDC guidelines to maintain the health and safety of our clients, our team members and our community is our highest priority. We are also focused on keeping your solar installation moving forward.
That process requires a visit to your home by one of our site survey team and a solar panel and electrical installation. The solar panel installation can be done completely outside and the team of 2-3 solar panel installers have no need to enter your home or interact with you and your family. The electrical installation does require access into your home. After installation, the system will still require an inspection(s) which would also require access into your home
At a time when social distancing due to COVID-19 (coronavirus) is in effect, we understand this may raise concern. In order to be open and transparent, we’re reaching out with this message to update you on our ongoing efforts to keep you safe.
These are extraordinary times and we are taking extraordinary measures to complete solar installation in a safe and secure manner, including:
- Actively engaging with our employees to ensure that no one is conducting installations who shouldn’t be – based on their recent travel, interactions, showing signs of symptoms, etc.
- Working to ensure that our Renu Team members and partners understand and follow all CDC guidelines and best practices.
- Encouraging site survey specialists and installers to take proper sanitary measures the entire time they are at your home.
- Implemented social distancing policies in our office and warehouse such as staggering start times of our installation crews
What To Expect During a Solar Installation During COVID-19
To make these precautionary measures as effective as possible, we need your support. When our installation crew or site survey specialist arrives, they are going to ask to maintain physical distance of at least 6 feet, and they will not shake your hand. This isn’t because they’re unfriendly, it is because they’re following CDC guidelines to maintain proper safety. They may even arrive wearing rubber gloves or a facemask as an added precaution. We respect their choice to do so, and ask that you respect it as well.
Our operations team may even ask about your health or recent international travel. We respect your privacy and don’t need any personal details, but if you think you may be sick, or if you’ve visited an area with active outbreaks, please let us know and we’ll happily come back at another time.
If you’re uncomfortable about this process, now or at any time until your scheduled appointment, please reach out to operations team at (704) 525-6767.
We are eager to get your solar installed completed for you as quickly and easily as possible, but our primary commitment during this time is to keep you, our team members and our communities safe.
Thank you for your support and understanding the changes we’ve made to continue solar installation during COVID-19.
Frequently Asked Questions About Solar:
How exactly does going solar and a solar system itself work?
How many solar panels do I need for my home?
Roof-size/available space: When we look at the size of your roof and the space available, we gather data that tell us the maximum number of solar panels your home or site can hold and we even consider shading. We use a software “Suneye” which takes a 360 picture of your roof and we use this photo to determine if your home is a good candidate for solar.
Energy Usage: When we determine energy usage we look at your past electrical bills from over the course of a year to make sure your system isn’t too big or too small.
Your Budget: We take your budget seriously and most importantly, we want you to be satisfied with our services. We take your feedback on how much you want to spend so that we can size your system appropriately.
What is solar net-metering?
Does Duke Energy offer net-metering?
Curious about the cost of a home solar system?
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Home Solar System
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