
Duke Energy Expands Battery Control Program into South Carolina
Overview of Duke Energy’s South Carolina Battery Control Program
Duke Energy offers a Battery Control Program. It is known as Power Manager for Duke Energy Carolinas customers, and EnergyWise Home for Duke Energy Progress customers. The program gives homeowners the opportunity to earn monthly bill credits by allowing Duke to manage a portion of their battery’s stored energy during times of high electricity demand.
These brief “control events” can happen up to 36 times per year and may involve charging, discharging, or holding your battery’s energy for a few hours. Your battery will never be discharged below 20 percent, and you are allowed to opt out of up to four events per year. The program runs automatically in the background and does not affect your battery’s ability to provide backup power.
Eligibility Requirements
To participate, you must:
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Complete an interconnection application with Duke Energy and stay compliant with interconnection standards
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Remain enrolled in the program for at least one year
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Have a qualifying battery system installed
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Maintain a reliable internet connection with your battery system
Note:
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Duke Energy Progress customers will use EnergyWise Home
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Duke Energy Carolinas customers will use Power Manager
How to Enroll
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Visit the program website
Choose the link that matches your provider: -
Click “Enroll Now”
Select your installed battery manufacturer from the list provided. -
Follow the prompt to continue to your battery’s app or portal
A pop-up window will appear and redirect you to your battery manufacturer’s app or website. -
Complete the enrollment steps in the app
While the exact steps may vary by battery brand, you will typically need to:-
Open your battery’s mobile app or web portal
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Navigate to the section related to battery programs or Virtual Power Plant (VPP) participation
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Tap or select “Enroll”
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Confirm or enter your personal information
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Review and agree to the Terms and Conditions
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Tap “Complete” or “Submit” to finish enrollment
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Confirmation
Once submitted, you will see a message like:
“Thank you for applying to the Duke Energy Battery Program. You will receive an email or in-app message with your application status within the next 2 weeks.” -
Monitor your enrollment status
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The initial status will show as Pending
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If accepted, the status will change to Accepted
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You can revisit your battery’s app to review details or opt out if needed
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Keep in mind that unenrolling may result in the loss of monthly credits
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Questions?
You can visit the program websites listed above or contact Duke Energy by email at PMBattery@duke-energy.com.