Privacy Policy 

Privacy Policy Statement 

This Privacy Statement for the Renu Energy Solutions LLC. Products and Services is intended to describe the information we collect, how we protect it and how we use it. Your privacy is important to us.  The main goal of Renu Energy Solutions LLC. And its affiliates and subsidiaries (collectively “Renu Energy Solutions LLC.”) is to bring you an outstanding product. In this privacy statement, we will describe the reasons why Renu Energy Solutions LLC. would collect, store, and retain any information of any entity that uses any of the Renu Energy Solutions LLC. products and services. By using the Renu Energy Solutions LLC. Products and Service, you are accepting the practices in this Privacy Statement. Please note that on occasion this Privacy Policy might change. Renu Energy Solutions LLC. will provide a notice of any changes on our website, renuenergysolutions.com.

1. The Information We Collect 

Renu Energy Solutions LLC. will be clear about what information we collect and store, and why we are doing so. We will not allow any third party access to any of your personal information that we collect and store without asking your permission first. Moreover, we will use appropriate security measures and tools in order to protect any information you give to Renu Energy Solutions LLC. to ensure your use of our products and services are as safe and secure as possible.

The information and data collected by Renu Energy Solutions LLC. is used to verify you as User of the Renu Energy Solutions LLC. System, and to help make the Renu Energy Solutions LLC. Products and Services better. This includes any information or recommendations that Renu Energy Solutions LLC. receives for the Renu Energy Solutions LLC. products or services. Any information we collect in regards to your contact information may be used in an attempt to make you aware of and send relevant information to you, as well as to ask you to participate in surveys about your use and experience with Renu Energy Solutions LLC. Products and Services to help us improve them. For some of these functions, we may use a service provider, and these service providers are restricted from sharing any of your personal information for any reason. The information that the Renu Energy Solutions LLC. Products and Services collects includes:

(i)         Information Collected During Initial Setup. During the initial setup of your Renu Energy Solutions LLC. Products and Services, you will be prompted to input data that will allow Renu Energy Solutions LLC. to better understand, and create an appropriate program to help you, and for verification purposes. Some examples of the questions you might be asked include name and address for verification so Renu Energy Solutions LLC. can retrieve information about supply costs of local electric utilities, local weather, or to create peer groups of customers, such as whether you are a residential, commercial or industrial consumer.

(ii)        Connected Device Information. The Renu Energy Solutions LLC. system will retrieve data from all devices connected to it, as well as from the electric meter supplied by your local power supplier, so as to help create an accurate profile of your energy use and environment.  The data may also include the direct settings of devices connected to the Renu Energy Solutions LLC. Products and Services, as well as any adjustments and/or changes thereof. The Renu Energy Solutions LLC. system will continuously record electrical usage information.  Recording this information allows your Renu Energy Solutions LLC. system to show you your energy use and usage patterns, so as to assist you in making decisions on how you might want to use energy differently.

(iii)        Recorded Technical DataWe record all of the important technical data about your Renu Energy Solutions LLC. Products and Services at regular intervals in order to monitor operations, and to help us prevent and rectify any problems you may be experiencing, or may experience in the future. We collect this data to help make sure that your system continues to work at an optimal level and efficiency.

(v) Connecting to Third Party Products and Services. in using the Renu Energy Solutions LLC. system, you may opt to use third party products and services in conjunction with the Renu Energy Solutions LLC. Products and Services. Any and all data you do share with third parties through their products and services is subject to that third parties privacy policy as Renu Energy Solutions LLC. cannot control how the third party might collect, share, or store your personal information. You should always check the privacy policy for any company that collects any of your personal information. The data stored by Renu Energy Solutions LLC. from the original start up process through to the data gathered from these connected products and services, can be used by Renu Energy Solutions LLC. similar to any other information the Renu Energy Solutions LLC. products and services collects.

2. Does Renu Energy Solutions LLC. Share Information With Third Parties? 

Renu Energy Solutions LLC. will only share personal information we collect when required to by law, investigations of unlawful acts by appropriate legal authorities, to comply with a legal process, in connection with the sale of Renu Energy Solutions LLC., or if Renu Energy Solutions LLC. needs to protect and defend itself. Your personal information will not be released for any marketing or other commercial purpose unrelated to the delivery of the Renu Energy Solutions LLC. Products and Services without asking you first. Any information that is collected by Renu Energy Solutions LLC. or our service providers will be stored where our servers reside. As a result, any personal information may be subject to the laws of the country, state, or county where our servers are located, and Renu Energy Solutions LLC. may also be required to disclose personal information to the local government authorities in those jurisdictions if so requested.

In some jurisdictions, the laws might vary and require more or less privacy protections. In the event that the jurisdiction requires more privacy protections, then Renu Energy Solutions LLC. will be obligated to comply with the increased privacy protections. In jurisdictions with more lenient privacy standards, Renu Energy Solutions LLC. will continue to maintain the level of privacy depicted herein.

Multiple Renu Energy Solutions LLC. Products and Services will always be operating simultaneously by customers who have purchased the system and subscribe to the services offered. As a result, the usage information your Renu Energy Solutions LLC. system records may be shared with other users through an anonymous collection of your data that will be combined  with other users to create an anonymous peer group of users who are similar to you. The collection of this data is to assist you and the peer group in understanding how similarly situated groups of customers use energy, as well as for research purposes, to help improve the Renu Energy Solutions LLC. Products and Services, and for the development of other products. We may also share this anonymous data with our partners. Some information that might be shared anonymously is temperature data, energy usage data, date and time settings, locational data, or other relevant segmentation information. We also use anonymous data to troubleshoot technical issues with our System and to compile statistics and reports of usage of the Renu Energy Solutions LLC. Products and Services. To enable technical support, anonymous data may be identified by an anonymous random identifier, which is not connected to any of your personally identifiable data. To further protect your privacy, anonymous data does not include contact information or any other information that would identify any specific individual or household.

Renu Energy Solutions LLC. reserves the right to use and disclose information such as anonymous data, analyses and reports derived from such anonymous data, to third parties including, but not limited to, utilities, our service providers, advertisers, merchants, consumer and market research companies and other organizations. We will not disclose your personally identifiable data to any third party for marketing purposes without your permission. If the Renu Energy Solutions LLC. Products and Services are distributed by one of our distributors or strategic partners, they may have the same access to your data as we do. They have agreed to treat such data as outlined herein unless they have another agreement with you.

We may use independent contractors to assist with our operations. Such contractors may include programmers, consultants, billing and other agents, auditors, attorneys and fants, potential purchasers of our business, collection agencies, and third parties who provide services necessary for us to provide the Renu Energy Solutions LLC. Products and Services or conduct legitimate business activities in connection with the System. Some of these contractors will have temporary access to our databases of data. Their access to such information will be limited to specific tasks. We also use third parties to help with certain aspects of our operations, which may require disclosure of your data to them. We require these contractors and third parties to agree to protect the confidentiality of your data and to use it only as necessary to perform the services they are asked to perform. These contractors and third parties are responsible and liable if they misuse any data.

We may share some or all your data with any parent company, subsidiary, joint venture or other company under a common control with Renu Energy Solutions LLC. If this happens, we will require the related company to comply with this Policy. If another company acquires us, or acquires our assets that comprise or include your data, we may transfer the data to that acquiring company, which may put in place its own privacy policy with terms that are different from the terms of this Policy. In that event, the acquiring company will not be required to obtain your permission in advance, but it will provide you with notice of any such changes using the contact information that we have for you.

3. How Long Will Renu Energy Solutions LLC. Retain Any Personal Information? 

As long as you remain a customer for the Renu Energy Solutions LLC. Products and Services, your personal information will be kept and stored on our servers. All of the information is encrypted and cannot be accessed easily. Renu Energy Solutions LLC. will automatically delete your personal information once you choose to no longer remain a customer of the Renu Energy Solutions LLC. products and services.

Because your privacy is very important to us, we have put in place commercially reasonable technical, physical and administrative measures to protect the data that we collect. No security system is perfect, however, and we cannot guarantee that your data will not be disclosed to unintended third-party recipients. It is possible that third parties may circumvent our security measures to unlawfully intercept or access your data.

4. Information From Children 

Consistent with the Children’s Online Privacy Protection Act, we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you may use the system only with the involvement of a parent or guardian and should not submit any personal information to us. The system does not intentionally target children under 13. We comply with all applicable laws designed to protect children’s information. Children under the age of 13 should not use our system without obtaining prior parental consent. If we learn that we have collected the personal information of a child under 13 without first receiving verifiable parental consent, we will take steps to delete the information as soon as possible.

5. Using The Renu Energy Solutions LLC.com Website 

This Privacy Statement for the Renu Energy Solutions LLC.com website is intended to describe the information we collect and how we use it. Your privacy is important to us.  The main goal of Renu Energy Solutions LLC. and its affiliates and subsidiaries (collectively “Renu Energy Solutions LLC.”) is to bring you an outstanding product. In this privacy statement, we will describe the reasons why Renu Energy Solutions LLC. would collect, store, and retain any information of any person or entity that uses the Renu Energy Solutions LLC.com website. By using the Renu Energy Solutions LLC.com website, you are accepting the practices in this Privacy Statement. Please note that on occasion this Privacy Policy might change. Renu Energy Solutions LLC. will provide a notice of any changes on our website, Renu Energy Solutions LLC.com.

  • When You Visit the Website. Most websites collect information when a visitor accesses a website, and the Renu Energy Solutions LLC.com website is no different. Our website tracking technology automatically identifies and stores your access request information that is made to our webserver, including the IP address, referring websites and search engines, browser information, and your operating system information. We also collect information on Renu Energy Solutions LLC.com page views, visitor traffic, usage information and click-through data to third party links. In collecting this data, we want to be able to recognize you when you return to the site, as well as to understand what is important to you so as to improve the information we provide, ensure it is relevant, and to increase overall visitor use and exposure of our website.

 

  • Use of Cookies. Renu Energy Solutions LLC. may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a web page server to identify that specific user the next time he or she visits the website. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information, as well as providing personalized functionality.

 

We do not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as integrating another site that relies on third-party cookies into the existing website).

 

  • Modifying Cookie Settings. You have the ability to accept or decline cookies. The help function of your browser should contain instructions to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time. If you set your computer to not receive cookies at any time, certain personalized services cannot be provided to you, and accordingly, you may not be able to take full advantage of all of the website features (i.e. you will be able to browse the site, but will not be able to make a purchase).

 

  • Use of Web Beacons or GIF Files. The Renu Energy Solutions LLC. website may contain electronic images known as “Web Beacons” (also called single-pixel gifs) that allow Renu Energy Solutions LLC. to count users who have visited those pages and to deliver co-branded services. Renu Energy Solutions LLC. may include Web Beacons in promotional e-mail messages or newsletters to determine whether messages have been opened and acted upon. Renu Energy Solutions LLC. prohibits Web Beacons from being used to collect or access your personal information.

 

  • Communicating with Renu Energy Solutions LLC. through our Website. You will can communicate directly through the Renu Energy Solutions LLC. website to obtain additional information about our Products and Services, to obtain customer service assistance and/or submit resumes in response to job openings at our company. The type of information that gets collected depends on the section of our site that the user accesses. A large portion of our website can be accessed by the general public without a need to share any kind of personal information. In those areas of the site, the information collected may include IP (Internet Protocol) address, domain name, session length, etc. This information, of anonymous nature, allows Renu Energy Solutions LLC. to measure the performance of its website, and come up with possible improvements for it. Renu Energy Solutions LLC. may use this type information, which does not reveal the user identity, in whatever fashion it deems necessary.

 

In the course of this communication, we will record and store your email address so as to accurately respond to your request. We will also be in possession of an electronic copy of your resume if you apply for a position, which we only use for the purposes of assessing your skills in fulfilling the position expectations and follow up contact if you are a candidate for the position.

 

 

  • Do We Share Renu Energy Solutions LLC.com Information with Third Parties. Renu Energy Solutions LLC. will only share personal information we collect when required to by law, investigations of unlawful acts by appropriate legal authorities, to comply with a legal process, in connection with the sale of Renu Energy Solutions LLC., or if Renu Energy Solutions LLC. needs to protect and defend itself. Your personal information will not be released for any marketing or other commercial purpose unrelated to the delivery of the Renu Energy Solutions LLC. products and services without asking you first. Any information that is collected by Renu Energy Solutions LLC. or our service providers will be stored where our servers reside. As a result, any personal information may be subject to the laws of the country, state, or county where our servers are located, and Renu Energy Solutions LLC. may also be required to disclose personal information to the local government authorities in those jurisdictions if so requested.

 

The Renu Energy Solutions LLC.com website may contain links to websites operated by a third party, including links to social media sites. These third party sites may collect information about you when you click on the link to them, and any interaction or information they collect is governed by the privacy policy of the third party.  Renu Energy Solutions LLC. has no ability to control the information these third parties collect, and you should think carefully about connecting to them.

6. Your North Carolina & South Carolina Privacy Rights 

Renu Energy Solutions LLC. does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals.

7. Notice Of Disclosure Of Personal Information 

Renu Energy Solutions LLC. reserves the right to share aggregated site statistics with its affiliates and strategic partners to help enhance its service offerings, but does not sell identifiable personal information to third party marketing companies. Personal User information collected by or submitted to Renu Energy Solutions LLC. shall not be disclosed to any third parties without your permission, unless such information: (i) is to fulfill your service requests; (ii) is required to be disclosed by law, regulation, legal process, or law enforcement or government regulatory authorities, in which case we shall give you as much advance notice as is reasonably practicable in order to allow you to limit or restrict to such disclosure; or (iii) is required to be disclosed in order for us to protect our legal rights or defend against liability; or (iv) in connection with a company reorganization, merger, acquisition, or sale.

8. Amendments To This Privacy Policy 

Renu Energy Solutions LLC. may periodically update this Privacy Policy. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy policy to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy policy and any updates. Please be aware that this Policy and any choices you make on the System do not necessarily apply to information you may have provided to us in the context of other of our separately operated products or services.

9. Internet Based Data Transfer 

Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore by browsing this website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this manner. If you are using our system from outside of the United States, please be aware that your information may be transferred to, stored in, or processed in the United States, where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that we take steps to protect your privacy. By using our system, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.

10. Contact Us 

Our intention is to be diligent in protecting your privacy by carefully following our Policy. If you would like to make suggestions or find out more about our privacy practices, please contact our Customer Service Department, the contact information of which can be found at the Renu Energy Solutions LLC. website (www.renuenergysolutions.com). We may share your messages with those within our organization with those who are most capable of addressing the issues contained in such messages. We may archive such messages or discard them, but your email address and email messages will only be used in accordance with this Policy.

Why Renu

  • Headquartered In Charlotte, North Carolina
  • Installs In North Carolina and South Carolina
  • Licensed General Contractors 
  • Turn-key Company

With so many incentives to save money on your solar installation, contact us today to see how much you could save with solar!

Renu has installed over 4,500 solar systems since 2010, and is an expert in the solar industry. Specializing in industry leading customer service, Renu is. a turn-key company. Whether you’re just beginning to research your solar options or you’re ready to install a system tomorrow, Renu will be your smart. reliable. solar partner from the first phone call to installation and system energization.

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